The page is where readers email corrections, defects and notes about the editorial coverage. The desk replies during business hours. The desk does not run user accounts.
A claim on the desk is wrong, dated, or labelled at the wrong tier. The desk issues a correction with the original wording visible.
A page does not render correctly on your device. The desk reproduces, files a defect and notes the device class.
You have a question that did not make it into the question queue. The desk reads reader letters weekly.
The desk does not run a reader account. The desk does not store email. The desk's email correspondence comes through the corrections address and is kept only long enough to issue a correction or a reply, then filed.
Correction replies within 48 hours during business hours. Defect replies after reproduction. Letters are read weekly.
State "sensitive" in the subject. The desk reads sensitive letters separately and routes them straight to the editor.
The corrections address is published on the home page footer and on the coverage. The desk does not display the address as a mailto link to avoid scraping.